COOKIE POLICY
Effective Date: January 1, 2025
Company Name: CARING TECHNOLOGY FOR KNOWLEDGE INC.
Contact Email: support@familymate.ai
🍪 We, CARING TECHNOLOGY FOR KNOWLEDGE INC. (“Company,” “we,” “us,” or “our”), use cookies and similar technologies (e.g., web beacons, pixels, local storage) on our websites, applications, and online services (collectively, the “Services”). These cookies help us enhance user experience, personalize content, and improve performance. By continuing to use our Services, you agree to our placement and access of cookies on your device in accordance with this Cookie Policy.
1. What Are Cookies?
Cookies are small text files sent by a server (website/application) and stored on your browser or device. Typically, each cookie includes:
A domain (the website/application that created the cookie),
A lifespan (how long it remains on your device), and
A value (e.g., session ID, preferences, or other data).
We may also use similar technologies such as web beacons, pixel tags, or local storage to collect and store information about how you interact with our Services.
2. Why We Use Cookies and Similar Technologies
2.1. Strictly Necessary Cookies
Essential for our Services to function properly (e.g., logging in, accessing secure areas).
Without these, some core features of the Services may not be available.
2.2. Analytics/Performance Cookies
Collect information (often anonymized) on how users interact with the Services (pages visited, time spent, errors encountered, etc.).
Help us analyze and improve layout, performance, and the overall user experience.
2.3. Functionality Cookies
Remember your preferences (e.g., language, location, account settings).
Provide enhanced, personalized features to tailor your experience.
2.4. Targeting/Advertising Cookies
Track browsing behavior and user interests to deliver relevant content or ads.
May be placed by us or our third-party partners (ad networks, social media platforms).
We strive to comply with applicable data protection and privacy laws regarding these cookies.
3. Cookie Lifespans
3.1. Session Cookies
Only exist during a single browser session and are deleted when you close your browser.
3.2. Persistent Cookies
Remain stored for a set duration or until manually deleted; enable us to remember your choices or configurations for subsequent visits.
3.3. Third-Party Cookies
Placed by partners or service providers (e.g., Google Analytics, Facebook Pixel, payment gateways).
Used for analytics, performance tracking, or targeted advertising, depending on the provider.
4. Managing and Refusing Cookies
You have the right to accept or reject cookies, but note that disabling certain cookies may impact your experience with our Services. Some ways to control cookies:
Browser Settings: Most browsers allow you to view, delete, or block cookies. Check “Privacy & Security” or “Cookie & Site Data” in your browser’s settings.
Mobile Device Settings: On Android/iOS, you can limit ad tracking or clear browsing data within your device’s privacy settings.
Extensions: Certain browser add-ons (e.g., AdBlock, Ghostery) can manage or block cookies.
If you block or remove certain cookies, functionalities like logging in, saving a shopping cart, or providing personalized content may not work properly.
5. Third-Party Cookies
We may partner with third parties to deliver or optimize certain features of our Services or for advertising purposes. These third parties may also place cookies on your device:
Analytics: e.g., Google Analytics or Mixpanel to collect usage statistics, usually anonymized, to understand traffic and user behavior.
Advertising: e.g., Google Ads, Facebook Ads to present tailored advertisements based on user interests.
Payment: e.g., Visa, Mastercard, PayPal for payment authentication or transaction security.
When interacting with third-party content or features, their respective cookie/privacy policies may apply. We encourage you to review these policies to understand how they collect and process data.
6. Legal Compliance and International Policies
We endeavor to comply with all applicable cookie and data protection regulations in the regions where we offer our Services. Specifically:
European Union (EU) / European Economic Area (EEA)
We implement a cookie banner or consent mechanism to let you opt in or out of non-essential cookies.
Non-essential cookies are placed only with your prior consent (opt-in), in alignment with the General Data Protection Regulation (GDPR).
California, USA
We comply with the California Consumer Privacy Act (CCPA), including disclosures about how personal data (including cookies) is collected and shared, and honoring the “Do Not Sell My Personal Information” right, where applicable.
Other Countries/Regions (e.g., Brazil–LGPD, Canada–PIPEDA, Australia–Privacy Act, etc.)
We strive to follow the relevant local privacy/cookie regulations in each jurisdiction where our Services are accessible.
In the event of any conflict between local requirements and this Cookie Policy, local laws prevail.
By continuing to use our Services, you acknowledge and agree that applicable data protection laws (GDPR, CCPA, etc.) will be respected to safeguard your rights.
7. Changes to This Cookie Policy
We may update or revise this Cookie Policy in response to legal changes, business needs, or other reasons. We will post any significant changes with a clear notice specifying the new effective date. Your continued use of the Services after these updates signifies your acceptance of the revised policy.
8. Contact Us
If you have any questions, concerns, or requests regarding this Cookie Policy, please contact:
CARING TECHNOLOGY FOR KNOWLEDGE INC.
Email: support@familymate.ai
Effective Date: January 1, 2025
We value your privacy and will make reasonable efforts to address any issues regarding our use of cookies or similar technologies.
9. Important Notes
9.1. Actual Implementation: This Cookie Policy should accurately reflect how we truly set, use, and process cookies (including the specific types, names, lifespans, third-party involvement, etc.) in our Services.
9.2. Legal Consultation: If our Services are accessible in multiple countries, we may seek legal counsel to ensure full compliance with local regulations (GDPR in the EU, CCPA in California, LGPD in Brazil, PIPEDA in Canada, etc.).
9.3. Consent Mechanism: In certain jurisdictions (particularly the EEA/EU), non-essential cookies require opt-in consent before placement.
9.4. Frequent Updates: We should review and revise this policy regularly—especially if new cookies are added, old cookies are removed, or new legal obligations arise.
10. Right to Object or Discontinue Use
If at any point you feel our Cookie Policy or our implementation of it is unacceptable, or you do not agree with how we handle cookies and related data:
Please notify us at support@familymate.ai so we can address your concerns; or
Cease using our Services immediately if you do not wish to accept these cookie practices.
We disclaim responsibility for any situations where we are unable to ensure 100% compliance with all cookie regulations—particularly where new rules emerge or the technology infrastructure changes—though we will always make our best efforts to remain compliant.
By publishing this Cookie Policy, we aim to inform you of our data practices regarding cookies, to help you make informed decisions about your privacy and the use of our Services. If you do not consent to the practices described herein, please refrain from using our Services. Otherwise, we thank you for your trust and continued use of our website and online offerings.